Questions, answered.

Each tea page includes general guidance, and The Tea Ritual explains the simple method we recommend: warm the vessel, measure the leaves, keep infusions short and repeat them.

Keep it sealed, in a cool and dry place, away from light, heat, moisture and strong aromas. Tea readily absorbs the scents around it.

Every pack comes with a free gift, set by its size:

• 100 g: one 5 g gift sachet, Snow Pear Chrysanthemum or Ginseng Five Treasures, your choice.
• 250 g: both gift sachets.
• 500 g: 100 g of free tea, any MOSHAN tea you choose except Chrysanthemum Buds.
• 1 kg: 300 g of free tea, chosen the same way.

With Chrysanthemum Buds: 40 g, one gift sachet of your choice; 100 g, both sachets; 200 g, 40 g more Chrysanthemum Buds.

One gift comes with every pack. You choose yours on the tea's page or in your bag: see the offer.

We ship worldwide from China. Delivery takes 5–15 business days, and we send you a tracking number as soon as your order ships.

Shipping is free on orders of $150 or more. Below that, it costs $9.99 per order. See our shipping page.

Tell us within 14 days at contacts@moshantea.com, with your order number and a photo: we replace it or refund you, with nothing to send back. The same goes if something is wrong or missing, or if your order never arrives. See our returns page.

Our teas are made to be given. Gift options will be detailed here soon.

Yes. We welcome tea shops, restaurants, hotels and businesses looking for corporate gifts. Send us an email with the teas you would like and the quantity of each: our wholesale page explains everything, and we reply personally.

Write to us at contacts@moshantea.com, or through our contact page. We read every message and reply personally.